Shipping Policies for Domestic Orders (lower 48 US States)
Shipping & Handling Policies
Shipping and handling charges are simple:
Free Ground shipping offer does NOT apply to Oversize or Truck Freight items.
Orders outside of the Continental US (Lower 48 States) and International Orders are NOT eligible for FREE Ground shipping.
All items classified as Oversize 1 (OS1) will be subject to additional $9.95 charge.
All items classified as Oversize 2 (OS2) will be subject to additional $14.95 charge.
All items classified as Oversize 3 (OS3) will be subject to additional $50.00 charge.
The above oversized shipping charges will be in addition to regular shipping charges.
Items that are too large to be shipped by Parcel Shipping companies (UPS, USPS, FedEx) will be shipped by common carrier (Truck Freight). Please refer to Zone chart for appropriate charges.
All orders placed and shipped within Connecticut or Georgia will be subject to state Sales Tax.
All orders outside of the Continental US and International Orders will be charged actual freight. A representative from Classic Recreations will contact you with quotes regarding shipping options available for your order
Backorders are automatically shipped as inventory is replenished unless otherwise specified. Any prepaid orders that have been mailed in stating “No Backorders” will promptly refunds. Any item that remains on backorder for more than 60 days may be cancelled depending on availability. Refunds will be issued in same manner in which order was originally paid for.
We accept Visa, Mastercard, Discover, American Express, Money Orders and Checks.
Upon receipt of your order, please check the contents immediately against items listed as shipped on the packing slip.
Items damaged or missing in transit are the sole responsibility of the carrier. If you notice damage to a box, please note it immediately and contact the carrier within 24 hours so that a damaged/loss claim can be filed.
Damaged items must be reported to the carrier within 24 hours of delivery. Please DO NOT ship the damaged items back to Classic Recreations. If you receive an item from us and are not happy please use the following phone numbers to obtain a Return Authorization (RA) Number:
Canadian & U.S. customers please call (800) 235-3266
Overseas or in the local area please call Oklahoma (405) 577-6464
We will accept the return of any unsatisfactory item provided it is unused, in resalable condition, and returned with a copy of your invoice within 90 days of the date of order shipment. Returns must be prepaid; we do not accept postage due.
Items such as electrical items, literature, videos, computer software and special orders will not be accepted for return.